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Integrations / FIELD NOTES 12

Ecommerce integrations: reconcile the payout

A deposit is not the same as gross sales. Test the complete settlement.

Illustrated field notes for Ecommerce integrations: reconcile the payout

Map the settlement

A marketplace payout may combine sales, discounts, refunds, fees and held funds. Ask the connector to show how each component maps to your ledger. Posting the net deposit as sales can hide fees and make reconciliation difficult.

Test a refund and a timing gap

Use an order refunded after its original payout and another settled in the next period. Check whether the connector updates the intended period, creates a new entry or needs manual intervention. These exceptions are more revealing than a straightforward sale.

Keep the source of truth clear

Choose which system owns products, customer records and tax settings. Avoid enabling two integrations that both post the same sales. Document the clearing account and the procedure for investigating an unmatched payout.

YOUR NEXT STEPS

Put it into practice

  • Map sales, refunds and fees separately
  • Check settlement date behavior
  • Prevent duplicate posting
  • Reconcile a full payout

Sources & scope

This guide provides original workflow checklists and illustrative evaluation methods. For current product-specific prices, use our source-linked comparison. It does not establish tax, legal or accounting treatment.

We have not performed hands-on product benchmarks. Read our research method or report a correction.